• Q: Which operating system to run the Rocket DT software?

    A: Rocket System is all cloud based, can support Windows, Mac OS and Linux cloud server. For tablet, we use Android as the operating system.

  • Q: How to install the RocketDT System?

    A: There is no additional installation. For using Rocket System, user just uses web browser to connect (Support Chrome, Firefox and safari)

  • Q: What is the hardware requirement?

    A: It required a “Smart TV” or “ HDTV” for Kanban / Dashboard display and “ Android Tablet” for job order and operator entry. Either uses a SmartTV which has web browser function, or you can connect the TV to a TV android box with web browser function. (Support HDTV and 4K TV).

  • Q: Where the data stored? Safe and Secure?

    A: It depends the location and region of the project needed. Normally, data will be stored either in Alibaba Cloud in China and Amazon Web Service in Asia Pacific which is a global cloud service provider and complies with high-level international certifications to guarantee data security.

  • Q: Does RocketDT allow customer to self host cloud server?

    A: Yes. However, we do not provide any technical support and data back up. Customers shall take a risk assessment. Such as, regional power supply, Hardware requirement or upgrade, Technical staff, data back up and maintenance.

  • Q: How RocketDT to connect with 3 rd party data milling system and ERP?

    A: We can provide or integrate with API gateway from 3rd party for data exchange. For simple data export, we support Excel format from Rocket Scheduler (APS).

Unit 910 - 911, Lu Plaza,
2 Wing Yip Street, Kwun Tong,
Kowloon, Hong Kong.

+852 2776 6698